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Microsoft Dynamics CRM Services

Microsoft Dynamics 365 Dynamics AX Development Dynamics Finance & Operations

18+ Years of Experience

In depth Experience for all CRM Development

25+ Certified MS CRM Developers

Hire Team for Microsoft CRM Development

98% On Time Delivery Every Time

Seamless and on Time all Technologies Solution

More than 2,00,000 Hours

Our confidence lies in extensive experience

Wide-range of Microsoft Dynamics CRM Development Services

Getting to know your customers is good. But as your business expands, you should know everything there is to know about your customers - their behavior, your interaction and their preferences, to say a few. You also need a system to keep an eye on all your customer information and points of contact. It is why you need Microsoft Dynamics CRM Services.

The features offered by Microsoft Dynamics CRM development services will help you understand your customers better. With Dynamics CRM, you can collect, manage and analyze data. The integrated platform allows you to collect customer data from a wide range of sources, analyze it and predict customer needs.

You can manage customer relationships, track customer interactions, manage sales opportunities, and monitor customer service. You can analyze data, predict customer behavior, identify patterns, generate new insights and better understand your customers. Being an in-demand Dynamics CRM Consultants India, we have the resources, experience and skillset to create a customized system with the customers in its focus.

CRM On PremiseCRM On-Premise
CRM CloudCRM Cloud
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Dynamics CRM Extension Development

Dynamics CRM Extension Development

Your way of handling customer data can be different from others. So, we design a specific extension based on exactly how you want to interact, collect and store your customer information for your CRM. These extensions can be for any purpose - bird’s eye view of customer behavior, lead information, conversion data, customer interaction charts, scheduling and a lot more.

Microsoft CRM Consultancy

Dynamics CRM Consultancy

At NEX, we have expert Dynamics CRM consultants who are well-versed with the ins and outs of the platform. We help in understanding the practical applications of Dynamics CRM and match it with your business objectives. We unravel complex needs with simple solutions that bridge the gap between customer needs and your business delivery.

Implementation Services

Implementation Services

The CRM industry is evolving just as every other industry is evolving. The industries that have embraced CRM have done so because it is helping them meet their customer’s needs. At NEX Softsys, we provide Microsoft Dynamics CRM Development Services across all industries including, manufacturing, construction, retail, telecommunication, finance, automotive, insurance, healthcare, hospitality, media, education, and nonprofit.

Dynamics CRM Support and Maintenance

Dynamics CRM Support & Maintenance

Microsoft Dynamics CRM enables you to build on your business processes, capabilities and customizations. Our Microsoft Dynamics CRM development company India offers a powerful, flexible and extensible CRM platform, providing continuous experience across your organization with our 24/7 support and regular maintenance checks.

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We Deliver Microsoft Dynamics CRM Consulting Services Across

USA | Canada | UK | Germany | France | Singapore | Italy |

Israel | Australia | Japan | Netherlands | Sweden | Switzerland | Norway

Define Business Excellence with Microsoft Dynamics CRM Company

The first thing you need to succeed in your business is to identify where your target customers are. Microsoft Dynamics CRM can provide the information you need on customers and allow you to take many actions to develop excellent customer relationships. From customer engagement to relationship management, let us, the pro-active Microsoft Dynamics CRM company, take an innovative, deep-down approach designed to expand your customer base and improve customer loyalty.

Our services for Dynamics CRM India helps to connect numerous organizations, including sales, marketing, customer service and technical support. Our Microsoft Dynamics company India develops CRM applications with functionalities to create and manage leads, contacts, campaigns and opportunities, same as track sales and revenue. You can reap the benefits of Microsoft Dynamics CRM at every stage of your business - from increased sales to smarter marketing and better customer service.



Enable personalized engagement with your customers with advanced data insights, improve customer journeys, and improve sales performance with customized Microsoft Dynamics CRM services.

Customer Service

Customer Service

Adopt a multi-channel approach and resolve customer problems quickly; optimize the responses of the customer service personnel with the aid of NEX, the experienced Microsoft Dynamics CRM company.



Reduce rotation time between multiple applications using a Dynamics CRM platform to manage all finance operations, automated payments and invoices and effectively manage client relationships.

Field Service

Field Service

Simplify the management of the employees on the ground with the customized services of the best Dynamics CRM service provider in India. Make information available to them readily and boost the productivity of the on-ground staff now!



While marketing is addressed in CRM development through marketing automation, sales and service are addressed by sales force automation. Our Microsoft CRM development company India helps to improve the entire sales process with intelligent sales forecasting, sales lead generation, sales prospecting, sales lead management, sales order management and sales opportunity tracking.

Insurance, Healthcare, and Life Sciences

Insurance, Healthcare, and Life Sciences

A robust framework is essential to manage patient details and provide timely services. It is possible with our customized Microsoft Dynamics CRM services aimed to provide advanced patient care and minimal manual errors.



Get insights into market trends, create attractively targeted personalized campaigns that your customers can say no to automate processes for faster customer service with our Microsoft dynamics CRM development.

Project Service Automation

Project Service Automation

It’s now possible to automate and streamline the project, leverage the resources to their maximum, collaborate across the different verticals and forecast and preparation for unexpected incidents with the industry-specific services from NEX, the result-oriented Microsoft Dynamics Company India.

Best-In-Industry MS Dynamics CRM Consultants India

The Microsoft Dynamics CRM system plays a major role in business management. It enables all employees within an organization to access and share information related to the customer, which helps ensure that customer engagement is improved and made more efficient.

By adopting this technology, our Dynamics CRM consultants can help to:

Collect information from various sources and consolidate them into one single database.

Maximize the usage of resources and budget Improve customer service and increase customer satisfaction.

Increase product sales by identifying the most profitable customers.

Take advantage of faster, better and more accurate reporting capabilities.

Streamline customer information and data.

Dynamics CRM Consultants

Our expert team of Dynamics CRM consultants has extensive experience in implementing and supporting MS Dynamics CRM. We understand the importance of this solution for your organization and know the best way to get the most out of your business.

crm development

We offer Microsoft Dynamics CRM solutions to enhance and strengthen relationships with existing and potential customers. We also help organizations to increase their sales and improve the customer service levels significantly.


Our Microsoft Dynamics CRM development company India delivers key business benefits in a short time by making maximum use of available resources. We have the right experience and working knowledge of various industry verticals to understand your unique business requirements and develop a solution that can help you achieve desired results in a short time frame.

Reach out to our Microsoft Dynamics CRM company now to get guidance and support for your CRM project.

Frequently Asked Questions

Developed by Microsoft in 2003, Microsoft Dynamics CRM is a customer relationship management software that helps businesses of all sizes to manage their sales, marketing and customer service efforts through a single platform. You can collect and store information, analyze the data, run campaigns and conduct customer interactions through Dynamics CRM.

Microsoft Dynamics CRM online is a cloud-based version of the Dynamics CRM, hosted on Azure, as part of Microsoft Dynamics 356 suite of applications. Some of the benefits associated with CRM Online as compared to CRM On-Premise is cost savings as it is subscription based model and the infrastructure needs and the maintenance of the same is handled by Microsoft also it as it is online it is easily accessible for the users anywhere, any other applications, services or tools that is part of Microsoft Dynamics 365 suite can easily be added and integrated with CRM Online.

Yes, these applications are available and can be integrated with Microsoft Dynamics CRM Online, however these applications or their subscriptions needs to be purchased separately.

While Microsoft Dynamics CRM was an individual application before, it was rebranded as Dynamics 365 by adding the ERP features. So, if you want to access Dynamics CRM, you need Dynamics 365 within which there are different modules for Sales, Customer Service, Field Service and Project Service Automation.

Latest Updates

Validate CRM field data using Azure Logic-Apps Inline JavaScript

Recently Microsoft introduced a provision for Azure Logic-Apps wherein the developers can add a built-in Inline JavaScript code action as a step in our Logic-App’s workflow.

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